A

• ADA-What Supervisors Need to Know
• Attendance Management-What Supervisors Need to Know

B

• Bereavement in the Workplace
• Bloodborne Pathogens
• Business Writing for Employees
• Business Writing for Supervisors and Managers

C

• Coaching Techniques
• COBRA & HIPAA-What Supervisors Need to Know
• Computer-Based Training
• Conducting Effective Business Meetings
• Coping with Downsizing and Layoffs
• Creative Problem Solving
• Customer Service Skills: How we all Can Improve

D

• Dealing with Challenging Employees
• Dealing with Change-How Supervisors Can Help
• Disaster Planning-What Employees Need to Know
• Disaster Planning-What Supervisors Need to Know
• Diversity for All Employees
• Diversity-Legal Basics for Supervisors

E

• Effective Communication for All Employees
• Effective Communication for Supervisors
• Effective Decision Making Strategies
• Employee Benefits-What Supervisors Should Know
• Enhancing Professional Development of Employees
• Ergonomics and the Computer Workstation
• Exit Routes - Supervisors

F

• Fire Extinguishers
• FLSA-What Supervisors Need to Know
• FMLA-What Supervisors Need to Know
• Food Service Safety

G

• Grounds for Termination-What Managers and Supervisors Need to Know

H

• HIPAA-Privacy Training for Employers
• Hiring Legally
• How ADA Provides Equal Opportunities
• How to Manage Challenging Employees

I

• Interviewing Skills
• Interviewing Skills for Supervisors

J

• Job Descriptions-How to Write them Effectively

K

• Keeping Employees Safe in the Workplace

M

• Managing Non-English Speaking Employees
• Managing Stress
• Measuring Job Performance

N

• Negotiation Skills
• New Employee Orientation
• New Employee Safety Orientation

O

• Office Hazards

P

• Performance Appraisals-How to Conduct Them Effectively
• Planning and Organization Skills
• Preparing for Weather Emergencies
• Professional Behavior
• Progressive Discipline
• Promoting Customer Service

R

• Recordkeeping and Notice Requirements

S

• Safety and Health Program
• Sexual Harassment – What Supervisors Need to Know
• Sexual Harassment-What Employees Need to Know
• Shift Work Safety
• State of the Art Classroom Training
• Stress Management
• Substance Abuse in the Workplace-What Supervisors Need to Know
• Supervising Alternative Work Arrangements
• Supervising an Ageing Workforce
• Supervising Young Employees

T

• Team Building for Supervisors
• Temporary Workers and Independent Contractors
• Terminating Employees- The Process
• The Case of the Unknown Chemical Hazard
• Time Management Skills for Employees
• Title VII Discrimination

U

• Understanding Military Leave Laws

W

• Wage Garnishment and Family Support Withholding
• Winning Techniques for Motivating Employees
• Workers Compensation-What Supervisors Need to Know
• Workplace Ethics for Supervisors
• Workplace Privacy
• Workplace Safety for Employees
• Workplace Security for Employees
• Workplace Violence-How to Prevent and Defuse for Employees
• Workplace Violence-How to Prevent and Defuse for Supervisors